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In order to provide the best possible service to our clients, now and in the future, The Compass Group has created a new program: Client Satisfaction Assurance (CSA). This program is designed to help us ensure service excellence for each of our clients.
Within CSA, clients have regular opportunities to provide feedback through a confidential, independent third party. The feedback you provide is instrumental to our service quality improvement program.
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"The analysis and recommendations The Compass Group brought forward, as a result of their audit of our Development Office operations, were right on target and enabled us to increase philanthropic support of La Salle University by 68%."
R. Brian Elderton, Vice President
University Advancement, La Salle University
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Download more information on Client Satisfaction Assurance.
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